Departments and queues
A department menu on WhatsApp and automatic distribution by round robin or by who is most available.
AI-powered WhatsApp CRM
No customer left unanswered.
On any channel.
atendIA brings WhatsApp, Instagram, Messenger and email into one inbox, keeps your team organized, and lets an AI reply, qualify leads and book appointments 24 hours a day. The AI cost is included in your plan.
- 7 days free
- No credit card
- Cancel anytime
Channels
- Messenger
atendIA dashboard
MRMarcus Reed+1 555 010 1122
AI Assistant
Wednesday, 7:47 PM
ECReplying as Emily Carter
Reply Marcus...
Companies in Brazil, in telecom, healthcare, finance and legal, have served their customers with atendIA
Vita Implantes
Abrão & Silva Advogados
Cliom
- 220k+messages exchanged with customers
- 26k+conversations handled from start to finish
- 20k+appointments booked inside WhatsApp
AI Copilot
Say what you want. The Copilot sets up the CRM for you.
An assistant inside the dashboard that knows your business. Ask in a chat and it builds departments, services, hours, pipelines and your AI. Nothing changes until you approve it.
Included in Essential and ProfessionalPick a request and watch the Copilot work
Request: I run a dental clinic. Dr. Helena does implant consultations, 40 minutes, $150. We're open Monday to Friday, 8 am to 6 pm.
Copilot's answer: I prepared the setup from what you told me. Review it and apply it whenever you want.
Proposal: Add Dr. Helena, the consultation and your business hours. Staff: Dr. Helena; Service: Implant consultation, 40 min, $150; Hours: Monday to Friday, 8 am to 6 pm
- 1
You ask
By text, by voice note or by sending the PDF of your price list.
- 2
It reads and proposes
It checks how your business runs and shows exactly what will change.
- 3
You approve
Nothing changes before you click Apply, and every version stays in the history.
- Builds your operation in one chat
- Writes and tunes your AI
- Explains any conversation
- Tests before it goes live
- You approve every change
- WhatsApp templates and spreadsheets
Why atendIA
From scattered chats to customer service that sells
What changes when your channels, your team and your AI work in one place.
Without atendIA
- Conversations scattered across phones and apps
- Anyone who writes at night waits until the next day
- Paying for AI separately and hoping the busy month does not blow the budget
- No one knows who is handling whom
- A salesperson leaves and the history leaves with them
- Deals without follow-up go cold
With atendIA
- WhatsApp, Instagram, Messenger and email in one inbox
- AI replies in seconds, 24 hours a day
- AI cost included in your plan, with no usage bill
- Every conversation has an owner, a department and a queue
- History and contacts stay with the company
- The pipeline shows what stage each customer is in
Product
One platform to serve, sell and book
Everything your team uses every day, in a dashboard that opens in your browser.
Inbox
Every channel in one inbox
Each message lands in the same place, with the full customer history, no matter where they wrote from. Your team works together, without fighting over a phone.
- WhatsApp by QR code with up to 10 numbers, or through the official Meta API
- Instagram, Messenger and Gmail, connected with our team
- Handoff between agents and departments
- Labels, filters and search across the whole history
Artificial intelligence
An AI that works like your best receptionist
It replies in your company voice, understands voice notes, checks services and prices, and books the time right in the conversation. When a person is needed, it hands over and alerts your team.
- Set up from a simple form, no flowcharts
- You edit its instructions in the dashboard, anytime
- Checks services, prices and open slots on the Professional plan
- Books without double booking, with the right provider and duration
Sales pipeline
Every deal in the right stage
Build pipelines with the stages of your process and drag the customer to the next column as the sale moves forward. Your whole team sees the same board.
- Multiple pipelines per company, with your own stages
- The card is the customer, with the conversation and history
- See which ad each contact came from
- Reports on new leads, closings and conversion
Management
Numbers to run your service, not guesswork
Track new, open and closed conversations, how each agent is doing, and what happened in every conversation.
- Reports by period: today, 7, 30 or 90 days
- Ranking and service stats per team member
- Reports by label
- A log of who opened, replied to or transferred each conversation
Features
And everything your operation uses every day
Full calendar
Provider, room and duration per service, with no double booking. It shows up in Google, Apple or Outlook.
Templates and quick replies
WhatsApp templates and ready-made snippets so your team can reply in one click.
Contacts and groups
A contact base with history and labels, WhatsApp groups and internal team rooms.
Unlimited team members
Add everyone who handles customers. The plan price does not change per user.
Runs in your browser
Nothing to install. It works on any computer, with no technician and no server.
Add-on
API and webhooks
Integrate with your own system through a documented API and webhooks for messages, contacts and appointments.
Getting started
Start today. No onboarding project.
In a few minutes your company is serving customers with atendIA.
- 1
Create your account
Sign up with your company details. 7 days free, no credit card.
- 2
Connect WhatsApp
Scan the QR code, just like WhatsApp Web. Your number and conversations stay the same.
- 3
Turn on the AI
Tell it how your company works and it starts replying in your voice.
Create my free account
7 days free, no credit card
Return
How much does a slow reply cost you each month?
Adjust it with your own numbers. Every assumption can be changed.
Your numbers
Revenue at stake per month
$2,016
2.5 sales a month that are lost today because the contact wrote after hours and got no reply.
The Professional plan costs $199/month. With your numbers, it pays for itself 10.1× over and still leaves $1,817 a month.
Start your free trial
No credit card.
Estimate based on the assumptions above, not a promise of results.
See the math line by line
- Of the 120 contacts this month, 30% arrive after hours: 36
- Of those, 35% are won back with an instant reply: 13 conversations
- And 20% of them become a sale worth $800: 2.5 sales
- Revenue at stake: $2,016 per month
Pricing
Simple plans. AI included, no per-user fees.
For Black Friday, the yearly plan is 20% off the first year, paid at signup. Rather try it first? Monthly comes with 7 days free, no credit card. On plans with AI, we cover the AI cost.
Basic
Organize your team's customer service.
$39.20/mo
$470.40 paid upfront for the first year
For teams that reply by hand and want every channel in one place.
- WhatsApp, Instagram, Messenger and email in one inbox
- Unlimited team members working together
- Departments and automatic queues
- Sales pipeline with your own stages
- Calendar with provider, room and duration
- WhatsApp templates and quick replies
- Service and conversion reports
AI starts at Essential
Lock in 20% off yearly
Paid at signup, 7 days to cancel for a full refund
Essential
AI replying 24 hours a day.
$79.20/mo
$950.40 paid upfront for the first year
For teams that need to reply fast, even after hours.
We cover the AI cost. You do not create an OpenAI account and you do not pay per message it answers.
- AI included, no usage cost
- Everything in Basic
- AI set up from a simple form
- Replies 24 hours a day in your company voice
- Understands the voice notes customers send
- AI instructions you can edit in the dashboard
- One-click handoff to your team
AI that checks prices and books is on Professional
Lock in 20% off yearly
Paid at signup, 7 days to cancel for a full refund
Recommended$199
Professional
AI that checks prices and books.
$159.20/mo
$1,910.40 paid upfront for the first year
For teams that want a full calendar without relying on the front desk.
The AI checks services, prices and open slots and books the appointment right in the conversation. And we cover its cost.
- AI included, no usage cost
- Everything in Essential
- AI checks services, prices and duration
- AI sees open slots and books in the conversation
- Booking without double booking
- Calendar in Google, Apple or Outlook by subscription
- Priority support
Lock in 20% off yearly
Paid at signup, 7 days to cancel for a full refund
Black Friday yearly plan: a single payment at signup, instead of the free trial. The 20% discount applies to the first year and it renews at the full yearly price. You have 7 days to cancel for a full refund.
Compare
Compare the plans in detail
Every feature side by side. Tap the rows with a dotted underline to see the details.
| Feature | Basic$49/mo | Essential$99/mo | Professional$199/mo |
|---|---|---|---|
| Customer service | |||
| All your company numbers in one inbox | |||
| Team members working together | Unlimited | Unlimited | Unlimited |
| Opens in your browser, nothing to install | |||
| Instagram, Messenger and email in the same inbox | |||
| Department menu and automatic queues | |||
| WhatsApp templates and ready-made replies | |||
| Automatic setup from the signup form | |||
| AI replying in your company voice, 24 hours a day | |||
| AI cost included in the plan | |||
| You edit the AI text in the dashboard | |||
| Switch between AI and a person with one click | |||
| Group alert when a chat goes to a person and when it closes | |||
| Human support | Included | Included | Priority |
| Messages per month | Unlimited | Unlimited | Unlimited |
| Calendar | |||
| Calendar with provider, room and duration | |||
| Calendar subscription in Google, Apple or Outlook | |||
| The AI checks open slots and BOOKS in the conversation | |||
| The AI checks your services, prices and duration | |||
| Conversation intelligence | |||
| AI Copilot that sets up the CRM in one chat | |||
| Understands the voice notes customers send | |||
| Rules for when to stop and hand over to a person | |||
| Management and numbers | |||
| Report on new leads, closings and conversion | |||
| Visual pipeline to drag customers between stages | |||
| Labels, filters and history search | |||
| A log of who did what in each conversation | |||
| Which ad each conversation came from | |||
| Add-ons, on any plan | |||
| API and webhooks to integrate with your system | Add-on | Add-on | Add-on |
Security and privacy
Your customers data, protected
Customer service involves personal data. That is why atendIA is built with isolation per company.
See how we handle dataIsolation per company
Each company data is kept isolated in the database. One account never sees another.
Conversations never train AI
Your customers messages are not used to train artificial intelligence models.
Your data, your control
Data export and deletion on request, with a named contact in the privacy policy.
Human support
Support is handled by real people, with a reply the same business day.
FAQ
Frequently asked questions
What companies ask before they start.
Still have questions?
Talk to a specialist on WhatsApp. We reply the same business day.
Chat on WhatsAppFor data and privacy, see our Privacy Policy.
Do I need a credit card to try it?
No. Signing up only asks for your company details, phone, email and password. The 7 days are free, and billing only starts if you decide to continue. You cancel from the dashboard itself.
Which channels can I connect?
You connect WhatsApp yourself by scanning a QR code, with up to 10 numbers. Instagram, Messenger, Gmail and WhatsApp through the official Meta API are connected by our team, together with you. Everything lands in the same inbox.
Will my team be able to use it?
Yes. The dashboard works like WhatsApp with more features: conversations on the left, the open conversation next to them and the pipeline as a drag and drop board. Your team starts answering the same day, with no formal training.
How is the AI set up?
You fill in a form about your business: what you sell, prices, opening hours and what it must never promise. The AI starts answering from that, and its instructions stay editable in the dashboard.
Do I have to pay for OpenAI or another AI separately?
No. On the Essential and Professional plans the AI cost is already in the plan price. You do not create an OpenAI account, paste an API key or get a usage bill, not even in the month it answers the most. The Basic plan has no AI.
Can the AI make up prices or promise things we do not do?
It answers within the rules you set, including what it must never promise and when to hand over to a person. On the Professional plan, price and duration come from your service catalog, not from a guess.
Does the calendar work with Google Calendar?
The calendar lives in atendIA, with the professional, room and duration of each service. In Google Calendar, Apple or Outlook you subscribe to it through a private link, and the slots show up next to your own events.
Is there a limit on messages or users?
No. Messages are unlimited on every plan, and you add as many users as you need, with no per seat cost.
Do I have to change my WhatsApp number?
No. You connect the number you already use, and conversations stay the same for your customers.
Can WhatsApp ban my number?
Service through the QR code works like WhatsApp Web, with your usual number. Bans come from bulk messages to people who never asked to be contacted, which atendIA does not do. And for maximum safety, we connect the number through the official Meta API.
Can it integrate with the system I already use?
Yes. atendIA has a documented API and webhooks for messages, contacts and appointments, available as an add-on on any plan.
Can I change plans later?
At any time, from the dashboard. Moving to a bigger plan takes effect right away; to a smaller one, on the next billing cycle.
What happens to my customers data?
It is isolated per company in the database and is never used to train AI models. You can export it or ask for it to be deleted at any time.
Start serving customers better today
Try atendIA for 7 days with your team and your customers. No credit card, no long-term contract.
Cancel from the dashboard, anytime.