Solutions
Everything atendIA does, in one CRM
A complete AI customer service CRM: every channel in one inbox, the AI that answers and books, the Copilot that sets everything up in one chat, pipelines, calendar and reports. See each feature, which plan has it and the page that explains it in detail.
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Spotlight: the AI Copilot
Describe your business in a chat, by text, voice note or PDF, and the Copilot builds departments, services, hours, pipelines and the AI that answers your customers. Every change shows up on a card and only takes effect when you click.
Every feature, one by one
27 features in one CRM, from customer service to management. The last column shows which plan has each one, and every plan includes everything in the ones before it.
| Feature | Plan |
|---|---|
| All your company numbers in one inbox | All plans |
| Team members working together | All plans (Unlimited) |
| Opens in your browser, nothing to install | All plans |
| Instagram, Messenger and email in the same inbox | All plans |
| Department menu and automatic queues | All plans |
| WhatsApp templates and ready-made replies | All plans |
| Automatic setup from the signup form | Essential and Professional |
| AI replying in your company voice, 24 hours a day | Essential and Professional |
| AI cost included in the plan | Essential and Professional |
| You edit the AI text in the dashboard | Essential and Professional |
| Switch between AI and a person with one click | Essential and Professional |
| Group alert when a chat goes to a person and when it closes | Essential and Professional |
| Human support | All plans |
| Messages per month | All plans (Unlimited) |
| Calendar with provider, room and duration | All plans |
| Calendar subscription in Google, Apple or Outlook | All plans |
| The AI checks open slots and BOOKS in the conversation | Professional |
| The AI checks your services, prices and duration | Professional |
| AI Copilot that sets up the CRM in one chat | Essential and Professional |
| Understands the voice notes customers send | Essential and Professional |
| Rules for when to stop and hand over to a person | Essential and Professional |
| Report on new leads, closings and conversion | All plans |
| Visual pipeline to drag customers between stages | All plans |
| Labels, filters and history search | All plans |
| A log of who did what in each conversation | All plans |
| Which ad each conversation came from | All plans |
| API and webhooks to integrate with your system | All plans (Add-on) |
Channels
- Omnichannel CRMWhatsApp, Instagram, Messenger and email in one inbox, with your team answering together and the AI replying. 7 days free.
- WhatsApp official APIConnect WhatsApp through the official Meta API and answer with your team and the AI. Our team does the connection. 7 days free.
- Instagram CRMInstagram DMs land in the same inbox as WhatsApp, with an owner, a queue and the AI replying. 7 days free, no credit card.
- Messenger CRMYour Facebook page's Messenger in the same inbox as WhatsApp and Instagram, with your team and the AI replying. 7 days free, no credit card.
- Email CRMYour company Gmail becomes a conversation in the same inbox as WhatsApp, with an owner, a queue, tags and customer history. 7 days free, no credit card.
- Instagram chatbotAn AI answering your Instagram DMs 24 hours a day in your brand's tone, handing over to your team when needed. 7 days free, no credit card.
- WhatsApp Business CRMOutgrown the WhatsApp Business app? Your whole team on the same number, with a queue, a pipeline and AI, in the browser. 7 days free.
- Multiple WhatsApp numbersUp to 10 WhatsApp numbers by QR code in the same inbox, with a filter by number and each one going to its own team. 7 days free, no credit card.
Features
- AI CopilotThe AI Copilot builds departments, services, hours, pipelines and your customer service AI from one chat. You approve every change. 7 days free.
- Shared WhatsApp inboxYour whole team answers the same WhatsApp number from the browser, with an owner, department and queue on every chat. No per user fees. 7 days free.
- WhatsApp AIA virtual agent with AI for WhatsApp: it answers in your brand tone, understands voice notes and brings in your team when needed. 7 days free, no credit card.
- WhatsApp appointment bookingThe AI checks services, prices and open slots and books the appointment right in the chat, with no double booking. Great for clinics. 7 days free.
- AI CRMAI answering on every channel in your brand tone, with instructions you edit in the dashboard. 7 days free, no credit card.
- WhatsApp chatbotA WhatsApp chatbot on two levels: an automatic department menu on every plan and an AI that really converses. 7 days free.
- WhatsApp auto replyAutomatic greeting and menu, quick replies for your team and an AI answering at any hour on your business WhatsApp. 7 days free.
- Audio transcriptionEvery voice note a customer sends becomes text under the audio, automatically, on WhatsApp, Instagram and Messenger. On every plan. 7 days free.
- Lead distributionLead distribution on WhatsApp: round robin or to whoever is least busy, by department, and a stalled chat goes back to the queue. 7 days free.
- WhatsApp sales funnelA visual sales funnel with your own stages, where each card is the WhatsApp conversation itself. Conversion report included. 7 days free.
- Click to WhatsApp adsEvery conversation from a click to WhatsApp ad arrives tagged with the Facebook or Instagram ad that brought it. Alongside the funnel. 7 days free.
- WhatsApp AI for salesAn AI that answers right away, qualifies, quotes prices and hands the hot lead to your salesperson in the same WhatsApp history. 7 days free.
- How to add AI to WhatsApp BusinessStep by step to add an AI agent to WhatsApp Business without coding: create the account, scan the QR code and fill in a form. 7 days free.
By industry
- CRM for clinicsYour front desk answers the clinic's WhatsApp as a team, and the AI books the calendar by provider, room and procedure length. 7 days free.
- Dental CRMFrom the first message to a booked consult, with an AI that replies 24 hours a day and a calendar by chair, dentist and length. 7 days free.
- CRM for law firmsIntake screening on first contact, consults booked on the calendar and history per client, with data kept separate for each firm. 7 days free.
- CRM for ISPsSupport and billing on WhatsApp with queues by team, round robin between agents and an AI that filters out the repeat questions. 7 days free.
- Insurance agency CRMQuotes, claims and renewals in the same WhatsApp, with a team per line of coverage and an AI that collects quote details 24 hours a day. 7 days free.
- CRM for lendersFrom ad lead to application, with an AI that explains the product and the paperwork and a pipeline built on your lending stages. 7 days free.
- Automotive CRMSales and service in the same WhatsApp: ad leads in a pipeline, test drives on the calendar and service booked by bay and length. 7 days free.
- Real estate CRMAd leads shared across your agents, an AI that qualifies 24 hours a day and showings booked on each agent's calendar. 7 days free.
- Solar CRMAd leads qualified by the AI, site visits on the calendar with no double booking and a pipeline that follows the long sale through installation. 7 days free.
- Med spa CRMThe AI states the treatment price and books the open slot for the provider and the room, on WhatsApp and Instagram. 7 days free.
- Salon CRMSalon booking on WhatsApp, with the AI booking each stylist's calendar using the length of each service. 7 days free.
- Education CRMEnrollment as a pipeline, front office and billing in separate queues and tours or trial classes booked on WhatsApp. 7 days free.
- CRM for accounting firmsTax, payroll and accounting in their own queues on the same WhatsApp, with each client's history kept by the firm. 7 days free.
- Gym CRMAd leads answered right away, trial classes booked on WhatsApp and memberships tracked in a pipeline. 7 days free.
- Veterinary CRMExams, shots and grooming booked on WhatsApp on each vet's calendar and room, with the history of every pet owner. 7 days free.
- CRM for therapistsSession booking on WhatsApp, intake in a queue and separate data that never trains AI. For solo therapists and group practices. 7 days free.
- CRM for nutritionistsFirst visits and follow-ups booked on WhatsApp with the right length for each, Instagram clients on the same screen and an AI that works 24 hours. 7 days free.
- Physical therapy CRMSessions on each therapist's and room's calendar, Pilates and aquatic therapy with no collisions, and one WhatsApp for your whole team. 7 days free.
- CRM for agenciesShow clients which ad turned into a chat and a sale: source tagged on every conversation, a pipeline and a conversion report. 7 days free.
- Travel agency CRMPackage quotes on WhatsApp and Instagram, with the AI collecting destination, dates and party size and a pipeline to a booked trip. 7 days free.
- Ecommerce CRMPre-sale and after-sale support for your online store on WhatsApp, Instagram and Messenger, with a 24-hour AI and returns in their own queue. 7 days free.
- Retail CRMEach salesperson's book of customers on the store's WhatsApp, with pipeline, tags and a 24-hour AI. For clothing, furniture and phone stores. 7 days free.
- CRM for service businessesQuote requests on WhatsApp, site visits on each technician's calendar and an AI that prices from your service catalog. 7 days free.
- Event CRMParty quotes in a pipeline, venue tours and tastings on the calendar, and an AI that asks for date and guest count 24 hours a day. 7 days free.
Guides
- What atendIA replacesWhatsApp Web, chatbot, scheduling and a sales pipeline CRM on one screen. See what takes the place of each tool and what stays yours.
- Best CRM for WhatsAppThe criteria that separate a good WhatsApp CRM: AI cost, per user pricing, channels, official API and calendar. With a comparison table and 7 days free.
- AI without OpenAI feesAI replying on WhatsApp with its cost included in the plan: no OpenAI account, no API key and no usage bill. Try it 7 days free.
- WhatsApp chatbot costThe costs of a WhatsApp AI chatbot, one by one: software, AI usage, audio and team. And what it costs on atendIA, with the AI cost included.
- Free WhatsApp CRMUse a complete WhatsApp CRM free for 7 days: no credit card, AI included and an unlimited team. See what to look for in a free CRM.
- Affordable CRM for WhatsAppAn affordable, good CRM for WhatsApp: no per user charge, unlimited messages and AI cost included. See what it comes to per team member.
- CRM for small businessA simple CRM for small businesses that sell on WhatsApp: opens in the browser, your team starts the same day and the price does not rise when you hire.
- WhatsApp customer serviceA practical 7 step guide to WhatsApp customer service: one number, departments, queue, quick replies, pipeline, after hours AI and reports.
- Avoid a WhatsApp banBest practices to lower the risk of a WhatsApp Business ban: answer people who write to you, use your number consistently and the official Meta API option.
- WhatsApp customer service softwareCustomer service software for WhatsApp with AI: queue, departments, owner, a record of who did what and conversion reports for the manager.
- Free WhatsApp chatbotBuild a chatbot for your business WhatsApp and try it free for 7 days, no credit card: department menu, queue and AI that replies in your tone.
- Free AI for WhatsAppAn AI agent that answers your business WhatsApp 24 hours a day. Try it free for 7 days, no credit card, with the AI running on us.
- Free WhatsApp automationAutomate your business WhatsApp with a department menu, queue, distribution and AI. Try it free for 7 days, no credit card, nothing to install.
- Free WhatsApp shared inboxA multi user WhatsApp inbox for the whole team on one number. Try it free for 7 days, no credit card, then keep going with no per user charge.
- Free sales pipelineSwap the sales pipeline spreadsheet for a drag and drop pipeline tied to WhatsApp. Try it free for 7 days, no credit card, with your whole team.
- WhatsApp CRM for salesA WhatsApp CRM for sales that opens in the browser, no extension: drag and drop pipeline, queue and AI for the whole team. Try it free for 7 days.
Comparisons and alternatives
- The best CRMs of 2026Compare the best CRMs of 2026: atendIA, HubSpot, Pipedrive, Bitrix24, Kommo and respond.io. Entry price, per-user billing, WhatsApp and AI.
- Kommo alternativeatendIA is the Kommo alternative for selling on WhatsApp: unlimited team, a monthly plan with no long-term contract and AI included. Free trial, no card.
- HubSpot alternativeatendIA is the HubSpot alternative for selling on WhatsApp: one fixed price for the whole team and AI included, with no credits. Free trial, no card.
- Pipedrive alternativeatendIA is the Pipedrive alternative for selling on WhatsApp: a visual pipeline, the conversation inside the CRM and an unlimited team. Free trial.
- Bitrix24 alternativeLooking for a Bitrix24 alternative? atendIA is built around WhatsApp: unlimited team, AI included and ready in your browser. Free trial, no card.
- HubSpot vs PipedriveHubSpot vs Pipedrive: price, per-seat billing, WhatsApp and AI compared. Plus atendIA, the unlimited-team option for selling on WhatsApp.
- Leadsales alternativeatendIA is a Leadsales alternative for selling on WhatsApp in English: unlimited team, official API from the first plan and AI included. Free trial.
- Callbell alternativeatendIA is a Callbell alternative for selling on WhatsApp: unlimited team with no per-user fee and AI included in the plan. Free trial, no card.
- B2Chat alternativeatendIA is a B2Chat alternative for selling on WhatsApp: unlimited team, WhatsApp on every plan and AI included. Try it free, no credit card.
- respond.io alternativeatendIA is a respond.io alternative for selling on WhatsApp: unlimited team, AI included from the Essential plan and a pipeline. Free trial, no card.
Glossary
- What is a CRMA CRM is the system that keeps each customer's history and organizes sales and support. See what it is for, the types of CRM and how it works in practice.
- What is a chatbotA chatbot is a program that talks to customers by message. See how it works, the difference between a menu chatbot and an AI chatbot, and its use on WhatsApp.
- What is a sales funnelA sales funnel is the customer's path from first contact to purchase. See the funnel stages, a ready example and how to track each deal.
- What is the WhatsApp Business APIThe official WhatsApp API is Meta's version built for companies to connect WhatsApp to a system. Learn how it works and how it differs from the Business app.
- What is an AI agentAn AI agent is artificial intelligence that talks, decides and acts to complete a task. See what it does in sales and support and how to use it as an SDR.
- What is a leadA lead is a contact who showed interest in what a company sells. Learn what a lead is in sales, a lead on Instagram, a qualified lead and how to lose none.
- What is an SDRAn SDR is the sales role that contacts and qualifies leads before the closer. See what an SDR does, how it differs from a closer and the AI SDR.
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