Automotive
Automotive CRM for car dealers, motorcycle shops and auto repair
At the dealership, customers ask about the car in the ad, want to know what you will give for their trade-in and ask to see it in person. At the shop, they want a service slot. Both land in the same WhatsApp, and here each goes to the person who handles it.
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The short answer
A CRM for car dealers, motorcycle shops or auto repair puts your whole team's WhatsApp in one place, shows each deal in a pipeline and puts the visit or the service on a calendar with no double booking. atendIA does it with no per-salesperson charge, and with an AI that replies to anyone who writes after hours.
Sales and service on the same number, in separate queues
- Sales, Service and Parts departments, picked by the customer in the automatic menu
- Sales leads distributed by round robin between salespeople, so nobody gets all of them
- A tag showing which ad brought the chat, useful when each car has its own ad
- Transfer from salesperson to service without the customer repeating the story
- A record of who handled each conversation, so commission does not turn into an argument
At the car and motorcycle dealership
| Sales moment | How atendIA handles it | Starting at |
|---|---|---|
| Customer asks about the car on a Sunday night | The AI replies with what you entered | Essential |
| They want to see the car and test drive it | Visit on the salesperson's calendar, no double booking | Basic |
| They want a trade-in appraisal | The AI hands over to the appraiser in the same history | Essential |
| The deal drags on for days | Pipeline with stages like visit, offer and financing | Basic |
| The manager wants to know what closed this month | Report of incoming chats, closings and conversion | Basic |
At the repair shop
An oil change, an alignment and a full service do not take the same time. In the atendIA calendar each service has its own length and each bay or lift counts as a room, so the system rejects two cars in the same place and time. On the Professional plan, the AI checks the services and prices in your catalog, sees the open slots and books the service inside the conversation. Your lead mechanic follows the calendar on their phone through Google Calendar, Apple or Outlook, by a link that updates on its own.
The customer belongs to the shop
Salespeople change dealerships and take their book on their phone. Here each customer's history stays with the company: the purchase, the service and the voice note they sent, with a transcript underneath. Whoever picks up the chat sees everything. And to connect to your inventory or management system, there is a documented API and webhooks as an add-on.
How to get started
- 1Create your accountSign up with your company details. 7 days free, no credit card.
- 2Connect WhatsAppScan the QR code, just like WhatsApp Web. Your number and conversations stay the same.
- 3Separate sales and serviceCreate the departments and put each person in theirs. The team menu does the rest.
Plans and pricing
The pipeline, departments and the visit and service calendar are included from the Basic plan, at $49 a month. The AI that answers after hours is the Essential plan, at $99, and the one that books the service on its own is the Professional plan, at $199.
See all plansFrequently asked questions
Will my team be able to use it?
Yes. The dashboard works like WhatsApp with more features: conversations on the left, the open conversation next to them and the pipeline as a drag and drop board. Your team starts answering the same day, with no formal training.
Do I have to change my WhatsApp number?
No. You connect the number you already use, and conversations stay the same for your customers.
Is there a limit on messages or users?
No. Messages are unlimited on every plan, and you add as many users as you need, with no per seat cost.
Can the shop book by bay or lift?
Yes. Each bay counts as a room on the calendar and each service has its own length. The system rejects two bookings in the same bay and time, whether your team or the AI books them.
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