Beauty
Salon CRM that books through WhatsApp
At the salon, whoever answers WhatsApp has scissors in hand. The client asks if her favorite stylist has an opening and waits. Here the AI replies right away, checks that stylist's calendar and books the service with the right length.
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The short answer
A CRM for a salon handles booking through WhatsApp, each stylist's calendar and each client's history. In atendIA, the AI on the Professional plan checks the salon's services and prices, sees the open slots for the chosen stylist and books in the conversation, with the length of the service. Your whole team uses it with no per-person charge.
Each service with its own time
A cut, a blowout, color, a keratin treatment, a manicure and a pedicure do not fit the same time block. Here is an example of a setup:
| Service | Who does it | How it goes on the calendar |
|---|---|---|
| Women's haircut | Stylist | Cut length, on her calendar |
| Color | Colorist | Longer block, with no overlap with another client |
| Manicure and pedicure | Nail technician | On the nail technician's calendar, in parallel with hair |
| Brow shaping | Brow artist | Short slot, fitted into open time |
| Bridal day | Team | One booking per professional involved |
What the conversation with the AI looks like
- 1The client writesAt 9 pm, she asks if there is an opening for highlights on Friday with Ana.
- 2The AI checksIt sees the service, the price and the length in the catalog and Ana's open slots.
- 3The AI offers and booksIt offers the times that fit, the client picks one and the booking goes on the calendar.
- 4Ana sees it on her phoneHer calendar in Google Calendar, Apple or Outlook updates on its own.
Built for a salon team
- Unlimited team: commissioned stylists, freelancers and the front desk join with no per-person cost
- Each professional with their own calendar and availability
- The system rejects two clients at the same time with the same stylist
- The front desk books from the dashboard with the same rules the AI uses
- The client's voice notes turn into text under the audio, to read between one client and the next
- The client's history stays with the salon, even when the stylist changes
The salon's Instagram on the same screen
The client who sees your work on Instagram and writes in the DM lands in the same inbox as WhatsApp, and the AI replies on both. Clients who came from a click-to-WhatsApp ad are tagged with the source ad.
How to get started
- 1Create your accountSign up with your company details. 7 days free, no credit card.
- 2Connect WhatsAppScan the QR code, just like WhatsApp Web. Your number and conversations stay the same.
- 3Enter services and stylistsPrice, length and who does each service. The AI books from there.
Plans and pricing
The calendar by professional with a length per service is included from the Basic plan, at $49 a month, with the front desk booking. The AI that books on its own through WhatsApp is the Professional plan, at $199.
See all plansFrequently asked questions
Is there a limit on messages or users?
No. Messages are unlimited on every plan, and you add as many users as you need, with no per seat cost.
Does the calendar work with Google Calendar?
The calendar lives in atendIA, with the professional, room and duration of each service. In Google Calendar, Apple or Outlook you subscribe to it through a private link, and the slots show up next to your own events.
Do I have to change my WhatsApp number?
No. You connect the number you already use, and conversations stay the same for your customers.
Can the client choose her stylist?
Yes. The AI on the Professional plan books with the stylist and the service length, using that person's open slots. If she has no opening, the AI offers the ones that exist.
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