Gyms
Gym CRM, from the trial class to the membership
A gym sells in waves: January, spring, before summer. In those weeks WhatsApp fills up with people asking about prices and hours, and whoever does not reply fast loses the member. Here the AI replies, books the trial class and the pipeline shows who became a member.
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The short answer
A gym CRM receives prospects on WhatsApp and Instagram, books the trial class on the calendar and follows each person in a pipeline until they join. atendIA does that with your front desk and trainers on the same number, with no per-user charge, and with an AI that answers prices and hours at any time.
From the message to the membership
| Moment | How atendIA does it | Starting at |
|---|---|---|
| Someone sees the ad and writes in | The chat comes tagged with the source ad | Basic |
| Asks about plans and hours | The AI replies in your gym's tone, 24 hours a day | Essential |
| Wants a trial class | The AI sees the open slot and books it in the chat | Professional |
| Takes the class and thinks it over | Stays at the right pipeline stage | Basic |
| Decides to join | The front desk closes in the same history | Basic |
| The owner wants to see campaign results | Report of incoming chats, closings and conversion | Basic |
Trial class on the right calendar
Weights, pilates, functional training and swimming have different trainers, spaces and lengths. In the atendIA calendar each type of class is a service with its own time, the trainer counts as a provider and the studio or the pool count as a room. The system rejects two bookings in the same place and time. The trainer sees their trial classes on their phone through Google Calendar, Apple or Outlook.
Built for the gym routine
- Front desk, trainers and sales on the same number, with no per-person charge
- Instagram DMs and WhatsApp in the same inbox
- Sales and Members departments, so a member with a question about their program does not land in the sales queue
- Round robin distribution between sales reps during campaign weeks
- Tags per class type to quickly find who wants pilates or swimming
- Member voice notes with a transcript underneath, to read at the desk
The operation behind it
Adding up all atendIA customers, the whole operation has already reached:
- More than 220,000 messages exchanged with end customers
- More than 26,000 conversations handled from start to finish
- More than 20,000 appointments booked inside WhatsApp
How to get started
- 1Create your accountSign up with your company details. 7 days free, no credit card.
- 2Connect WhatsAppScan the QR code, just like WhatsApp Web. Your number and conversations stay the same.
- 3Enter your classesWith price, length and trainer. The AI offers the trial class from there.
Plans and pricing
The membership pipeline, the calendar and the ad source are included from the Basic plan, at $49 a month. The AI that answers at any hour is the Essential plan, at $99, and the one that books the trial class is the Professional plan, at $199. The 7-day trial has no credit card.
See all plansFrequently asked questions
Which channels can I connect?
You connect WhatsApp yourself by scanning a QR code, with up to 10 numbers. Instagram, Messenger, Gmail and WhatsApp through the official Meta API are connected by our team, together with you. Everything lands in the same inbox.
Do I have to pay for OpenAI or another AI separately?
No. On the Essential and Professional plans the AI cost is already in the plan price. You do not create an OpenAI account, paste an API key or get a usage bill, not even in the month it answers the most. The Basic plan has no AI.
Can I change plans later?
At any time, from the dashboard. Moving to a bigger plan takes effect right away; to a smaller one, on the next billing cycle.
Can I tell which ad brought the most members?
Yes. Every chat that comes from a click-to-WhatsApp ad on Facebook or Instagram is tagged with the source ad, and the pipeline shows who made it to a membership.
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