Education
Education CRM for schools and courses, from interest to enrollment
At a school, the same WhatsApp gets the parent who wants a tour, the student asking about a bill and the mom reporting an absence. Here each topic goes to whoever handles it, and families still deciding on enrollment sit in a pipeline nobody forgets.
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The short answer
An education CRM treats enrollment as a pipeline, from first contact to the completed enrollment, and separates the work of the front office, billing and academics. atendIA does that on the school's current number, with your whole team at no per-user cost, tours or trial classes on the calendar and an AI that answers families at any hour.
Enrollment as a pipeline
| Step | What happens | How atendIA helps |
|---|---|---|
| Interest | The family asks about grade, schedule and tuition | The AI answers with the school's information |
| Tour or trial class | Booked in an open slot | Calendar with no double booking and its own length |
| Offer | Tuition and terms discussed | The front office, in the same history |
| Enrolled | Documents and contract | The last pipeline stage and the conversion report |
Each school team with its own queue
The automatic greeting shows the team menu and the family chooses. The chat lands in the right queue, and if it needs to move to another team, the transfer carries the history along.
- Admissions, for people who are not students yet
- Front office, for records, documents and routine requests
- Billing, for invoices, discounts and payment plans
- Academic coordination, for student matters
- Round robin distribution to handle the enrollment-season peak
Language schools and short courses
At a language school, sales happen all year and many leads come from ads. Every chat that arrives from a click-to-WhatsApp ad is tagged with the source ad. The AI answers about levels, classes and schedules with the information you wrote and, on the Professional plan, books the trial class or the placement test in the teacher's open slot, with the right length.
A private school with families on WhatsApp
Parents send voice notes, and the voice note shows a transcript underneath for the front office to read. Every conversation has an owner, a record of who answered what and a history that stays with the school. Data is kept separate for each company, conversations do not train AI models and the school can ask for an export or deletion whenever it wants. To connect to your student information system, there is an API and webhooks as an add-on.
How to get started
- 1Create your accountSign up with your company details. 7 days free, no credit card.
- 2Connect WhatsAppScan the QR code, just like WhatsApp Web. Your number and conversations stay the same.
- 3Create the teamsAdmissions, Front office, Billing and Academic, each with its own staff.
- 4Build the enrollment pipelineWith the school's stages. Each family moves to the next stage with a drag.
Plans and pricing
Teams, queues, the enrollment pipeline and the tour calendar are included from the Basic plan, at $49 a month. The AI that answers families at any hour is the Essential plan, at $99, and the one that books the trial class is the Professional plan, at $199.
See all plansFrequently asked questions
Will my team be able to use it?
Yes. The dashboard works like WhatsApp with more features: conversations on the left, the open conversation next to them and the pipeline as a drag and drop board. Your team starts answering the same day, with no formal training.
What happens to my customers data?
It is isolated per company in the database and is never used to train AI models. You can export it or ask for it to be deleted at any time.
How is the AI set up?
You fill in a form about your business: what you sell, prices, opening hours and what it must never promise. The AI starts answering from that, and its instructions stay editable in the dashboard.
Can the front office and billing stay separate?
Yes. Each is a department with its own queue, and the automatic menu sends the family to the team they pick. A transfer between teams keeps the history.
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