Guide
CRM for small business: simple to use and easy to pay for
A small business has no time for a long rollout and no budget for per person licenses. It needs a CRM the team understands in the first hour, that organizes the WhatsApp that is already the sales channel and that keeps up with growth without surprises on the bill.
- 7-day free trial
- No credit card
- Cancel anytime
The short answer
For a small business, the best CRM is the one that feels like the WhatsApp your team already uses. atendIA opens in the browser, keeps the same number and has everyone answering customers the same day. The price is fixed per company, from $49 per month, with an unlimited team and unlimited messages.
Simple from day one
- Opens in the browser, nothing to install on the computer
- The WhatsApp number stays the same, connected by QR code
- The screen looks like WhatsApp: conversation list on one side and the conversation on the other
- Quick replies for the questions that repeat
- A drag and drop pipeline with the stages your company already uses
- Support from real people
From how you work today to a CRM
The change is small for the people answering and big for the people managing.
| Today | With atendIA |
|---|---|
| One phone passed from hand to hand | Each agent on their own computer, on the same number |
| Customers noted in a notebook or spreadsheet | The full history of each customer in one place |
| Nobody knows who replied | Each conversation with an owner and a record of who did what |
| Sales lost in the middle of messages | A pipeline showing which stage each customer is in |
| A night message answered the next day | AI replying 24 hours a day on the Essential plan |
It grows with the company
Hired another agent? Add them in the dashboard, with no cost per person. Opened a new department? Create it and the automatic menu sends the customer to the right queue. Started selling on Instagram? The DMs land in the same inbox. When AI makes sense, you switch plans at any time, without redoing anything.
Getting started takes an afternoon
- 1Create your accountSign up with your company details. 7 days free, no credit card.
- 2Connect WhatsAppScan the QR code, just like WhatsApp Web. Your number and conversations stay the same.
- 3Bring in the teamInvite the agents, create the departments and add the quick replies you use most.
Plans and pricing
Most small businesses start on Basic, at $49. Those who want AI replying after hours go with Essential, at $99. Those who book services on WhatsApp get the most from Professional, at $199.
See all plansFrequently asked questions
Will my team be able to use it?
Yes. The dashboard works like WhatsApp with more features: conversations on the left, the open conversation next to them and the pipeline as a drag and drop board. Your team starts answering the same day, with no formal training.
Do I have to change my WhatsApp number?
No. You connect the number you already use, and conversations stay the same for your customers.
Do I need a technical person to set it up?
No. You create the account, scan the QR code and invite the team. The AI is set up with a form about your business. If you get stuck, support comes from real people and replies the same business day.
Can I change plans later?
At any time, from the dashboard. Moving to a bigger plan takes effect right away; to a smaller one, on the next billing cycle.
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Start serving customers better today
Try atendIA for 7 days with your team and your customers. No credit card, no long-term contract.