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atendIA

AI virtual agent

WhatsApp AI that answers your customers 24 hours a day

An AI that answers in your brand tone, understands voice notes and hands the chat to a person when the topic needs one. You set it up with a form about your business, no flowcharts.

atendIA dashboard in dark mode: the conversation list from WhatsApp, Instagram, Messenger and email with tags and the AI badge, and the five connected inboxes

What the AI does in the conversation

  • Replies in seconds, 24 hours a day, including outside business hours
  • Writes in your brand tone, based on what you told it about the company
  • Understands the voice notes customers send
  • Follows the rules you set, including what it must never promise
  • Hands the chat to your team in one click and alerts the group when it does
  • On the Professional plan, checks services, prices and open slots and books the appointment

Not a menu chatbot

A menu chatbot makes the customer pick option after option and gets stuck when the question is off script. The atendIA AI reads what the person wrote and answers with your company information. When the topic hits one of your rules, it stops and brings in your team instead of improvising.

You control what it says

The AI instructions live on a screen in the dashboard. Did a price change, did hours change, or did it answer differently than you wanted? You edit and save, with no support ticket. When someone on your team takes over, the conversation continues in the same history.

How to get started

  1. 1Create your accountSign up with your company details. 7 days free, no credit card.
  2. 2Connect WhatsAppScan the QR code, just like WhatsApp Web. Your number and conversations stay the same.
  3. 3Tell it how your company worksFill in the form with what you sell, prices, hours and what it must never promise. The AI starts answering from that.

Plans and pricing

The AI is on the Essential ($99 a month) and Professional ($199 a month) plans. On Professional it also checks prices and books appointments. Basic organizes the team, without AI.

See all plans

Frequently asked questions

How is the AI set up?

You fill in a form about your business: what you sell, prices, opening hours and what it must never promise. The AI starts answering from that, and its instructions stay editable in the dashboard.

Can the AI make up prices or promise things we do not do?

It answers within the rules you set, including what it must never promise and when to hand over to a person. On the Professional plan, price and duration come from your service catalog, not from a guess.

Does the AI understand voice notes?

Yes. On the plans with AI, it understands the voice notes customers send and answers in writing.

Can I take over the conversation midway?

Yes. Switching between AI and a person takes one click, in the same history, and your team group gets an alert when the AI hands over.

Do conversations train the AI?

No. Your customers messages are not used to train artificial intelligence models.

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Start serving customers better today

Try atendIA for 7 days with your team and your customers. No credit card, no long-term contract.