Ads to WhatsApp
Click to WhatsApp ads: know which ad each customer came from
If you advertise on Facebook and Instagram with the WhatsApp button, you want to know which ad brings real customers. At atendIA, every conversation arrives tagged with the ad that started it.
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The short answer
When a customer clicks a Facebook or Instagram click to WhatsApp ad, the conversation enters atendIA tagged with the ad that brought it. You open the chat and know the source, and you follow in the funnel which ones became sales. It is on every plan.
From the ad click to the sale
| Moment | What happens | What you see in atendIA |
|---|---|---|
| Ad click | The customer opens WhatsApp | The chat arrives tagged with the ad |
| First reply | Department menu or AI | Immediate service, at any hour with the AI |
| Service | Distribution to the team | An owner on the conversation |
| Funnel | The card moves through the stages | The ad source alongside the card |
| Result | Sale closed | Report of incoming, closed and conversion |
What the ad tag solves
- Stop asking the customer where they saw the company
- Know which campaign brings conversations and which brings sales
- Give the salesperson the ad context before the first reply
- Decide where to put next month budget based on what closed
Ad, WhatsApp and funnel in one place
Without the tag, the customer source lives in the salesperson memory or in a spreadsheet filled in when there is time. At atendIA, it already comes with the conversation. The same card moves through the funnel stages, with tags and an owner, and the report of incoming, closed and conversion shows the month result.
A fast reply for whoever clicked
Someone who clicks an ad has their intent at its peak. With the atendIA AI, from Essential, the reply goes out right away, 24 hours, in the company tone, and the conversation reaches the salesperson already qualified, in the same history. The ad you paid for becomes service instead of a message waiting.
How to get started
- 1Create your accountSign up with your company details. 7 days free, no credit card.
- 2Connect WhatsAppScan the QR code, just like WhatsApp Web. Your number and conversations stay the same.
- 3Run the ad with the WhatsApp buttonConversations that arrive from Facebook and Instagram ads already show up tagged.
Plans and pricing
The ad tag, the funnel and the report are on every plan, starting at Basic, $49 a month. For the AI to answer whoever clicked right away, choose Essential, $99.
See all plansFrequently asked questions
Does it work with Facebook and Instagram ads?
Yes. A conversation that comes from a Facebook or Instagram click to WhatsApp ad arrives in atendIA tagged with the ad that brought it.
Do I have to change my WhatsApp number?
No. You connect the number you already use, and conversations stay the same for your customers.
Can it integrate with the system I already use?
Yes. atendIA has a documented API and webhooks for messages, contacts and appointments, available as an add-on on any plan.
Do I need a credit card to try it?
No. Signing up only asks for your company details, phone, email and password. The 7 days are free, and billing only starts if you decide to continue. You cancel from the dashboard itself.
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