Services
CRM for service businesses, from quote to booked visit
If you provide a service, you spend the day on the road. While the technician installs an air conditioner, three customers ask for quotes on WhatsApp and one wants to reschedule a visit. Here the AI answers the price of the services you entered, the visit goes on the right technician's calendar and nothing gets forgotten on a phone.
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- Cancel anytime
The short answer
A CRM for service businesses receives quote requests on WhatsApp, follows each one in a pipeline until the job is done and books visits on each technician's calendar with no double booking. In atendIA, the AI on the Professional plan checks the services, prices and lengths in your catalog, sees the open slot and books the visit in the conversation.
From quote request to finished job
| Step | How atendIA does it | Starting at |
|---|---|---|
| Customer asks for a quote | The AI replies right away, at any hour | Essential |
| Asks the price of a standard service | The AI checks the catalog and states the price | Professional |
| A job that needs an on-site estimate | Site visit on the technician's calendar | Basic |
| Book the visit with nobody in the office | The AI sees the open slot and books it | Professional |
| Quote sent, customer thinking | Stays at the right pipeline stage | Basic |
| Job done | Last stage and the closings report | Basic |
Each service with its own price and its own time
Cleaning an air conditioner does not take as long as installing one, and treating an apartment for pests does not cost the same as treating a warehouse. In atendIA each service has a price and a length, and each technician has their own calendar. The visit goes in with the right time and the system rejects two jobs at the same time for the same person. The technician sees their day on their phone through Google Calendar, Apple or Outlook, by a link that updates on its own.
Fits anyone who lives on quotes
- Air conditioner installation and maintenance
- Pest control and extermination
- Electricians, plumbers and small renovations
- House cleaning and post-construction cleaning
- Appliance repair
- Locksmiths, glass and metal shops
The office and the technicians on the same number
Your whole team uses the company number from the browser, with no per-user cost. The office answers and books, and the technician opens the customer's chat before arriving and sees what was agreed, the photo the customer sent and their voice note with a transcript underneath. Every conversation has an owner, and the tag showing which ad brought each customer shows where it is worth investing. The whole atendIA operation has already reached:
- More than 220,000 messages exchanged with end customers
- More than 26,000 conversations handled from start to finish
- More than 20,000 appointments booked inside WhatsApp
How to get started
- 1Create your accountSign up with your company details. 7 days free, no credit card.
- 2Connect WhatsAppScan the QR code, just like WhatsApp Web. Your number and conversations stay the same.
- 3Enter services and techniciansName, price and length of each service, and who does it. The AI quotes and books from there.
Plans and pricing
The quote pipeline and a visit calendar per technician are included from the Basic plan, at $49 a month. The AI that replies at any hour is the Essential plan, at $99, and the one that quotes from your catalog and books the visit is the Professional plan, at $199.
See all plansFrequently asked questions
Does the AI give the price without me watching?
On the Professional plan, yes. It checks the services, prices and lengths you entered and answers with those values. For jobs that need an on-site estimate, it books the visit in the technician's open slot.
Can the AI make up prices or promise things we do not do?
It answers within the rules you set, including what it must never promise and when to hand over to a person. On the Professional plan, price and duration come from your service catalog, not from a guess.
Can I change plans later?
At any time, from the dashboard. Moving to a bigger plan takes effect right away; to a smaller one, on the next billing cycle.
How is the AI set up?
You fill in a form about your business: what you sell, prices, opening hours and what it must never promise. The AI starts answering from that, and its instructions stay editable in the dashboard.
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Start serving customers better today
Try atendIA for 7 days with your team and your customers. No credit card, no long-term contract.