Pricing guide
Affordable CRM for WhatsApp: the math that matters is per person
An affordable CRM is not the one with the lowest sticker price. It is the one that stays affordable when the team grows, message volume rises and the AI starts working. That is why the right math divides the price by the number of people who use it.
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The short answer
An affordable, good WhatsApp CRM charges one fixed amount per company, not per agent, and does not cap messages. On atendIA, Basic costs $49 per month with an unlimited team and unlimited messages. The more people answer customers, the lower the cost per person.
What Basic costs per person
The monthly price is the same for any team size. The math below is just the plan price divided by the number of agents.
| Team size | Monthly plan price | Cost per person |
|---|---|---|
| 3 agents | $49 | about $16 |
| 5 agents | $49 | about $10 |
| 10 agents | $49 | about $5 |
| 20 agents | $49 | about $2 |
Where an affordable CRM gets expensive
A low sticker price often comes with costs that show up later. On atendIA each of them is already covered in the price.
- Per user billing: here the team is unlimited, with no cost per person
- Message allowances: here messages are unlimited on every plan
- AI billed by usage: here the AI cost is included in Essential and Professional
- Audio transcription billed separately: here it comes included on every plan
- Lock in and cancellation fees: here there is no lock in, you cancel in the dashboard
AI at a fixed price
On Essential, at $99, the AI replies 24 hours a day on WhatsApp, Instagram and Messenger, understands voice messages and hands over to the team when needed. Its cost is inside the monthly price: no OpenAI account, no key and no usage bill. The busiest month costs the same as the quiet one.
How to check the math in practice
- 1Create your accountSign up with your company details. 7 days free, no credit card.
- 2Connect WhatsAppScan the QR code, just like WhatsApp Web. Your number and conversations stay the same.
- 3Bring in the whole teamAdd all the agents. The monthly price does not change, and you watch the cost per person fall.
Plans and pricing
To organize customer service as a team, Basic at $49 does the job. For AI replying at a predictable cost, Essential at $99. For the AI that reads prices and books appointments, Professional at $199.
See all plansFrequently asked questions
Is there a limit on messages or users?
No. Messages are unlimited on every plan, and you add as many users as you need, with no per seat cost.
Do I have to pay for OpenAI or another AI separately?
No. On the Essential and Professional plans the AI cost is already in the plan price. You do not create an OpenAI account, paste an API key or get a usage bill, not even in the month it answers the most. The Basic plan has no AI.
What is the cheapest CRM for a large team?
The one that does not charge per user. On atendIA the price is per company, so $49 per month covers 3 agents or 20. That is why the cost per person falls as the team grows.
Can I change plans later?
At any time, from the dashboard. Moving to a bigger plan takes effect right away; to a smaller one, on the next billing cycle.
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