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Official Meta API

WhatsApp API CRM: WhatsApp connected through the official Meta API

Your number connected the way Meta itself offers, answered by the whole team in one dashboard, with the AI replying alongside. Our team does the connection, together with you.

atendIA dashboard in dark mode: the conversation list from WhatsApp, Instagram, Messenger and email with tags and the AI badge, and the five connected inboxes

The two ways to connect your WhatsApp

With the QR code, the number is in within minutes by scanning the code like WhatsApp Web, and it is the fastest way to start. With the official Meta API, the number talks to the platform through the channel Meta itself maintains for businesses. Both land in the same inbox and your team answers the same way. The difference is how the number connects, not how you work.

Why companies choose the official API

  • The number talks to the platform through the path Meta maintains for businesses
  • Message templates approved by Meta, to start conversations within its rules
  • A good fit for high volume when you do not want to risk your main number
  • The same number your customers already know stays valid

Everything the CRM does stays the same

Connecting through the official API does not change the dashboard. The whole team keeps answering together, with an owner, a department and a queue on each conversation. The AI keeps replying in your company's tone and handing over to a person when the topic needs it. The pipeline, the calendar, the tags and the reports work the same.

We do the connection with you

The official Meta API requires accounts and checks on Meta's side, and that is usually where companies get stuck on their own. Here our team does the connection together with you, instead of sending a manual. Instagram, Messenger and Gmail follow the same path.

How to get started

  1. 1Create your accountSign up with your company details. 7 days free, no credit card.
  2. 2Talk to our teamTell us you want the number on the official Meta API. We guide the connection with you.
  3. 3Start answeringConversations start landing in the inbox and your team answers together, the same day.

Plans and pricing

The official Meta API connection is available on every plan, starting at $49 a month. The AI that answers alongside your team comes with Essential.

See all plans

Frequently asked questions

Which channels can I connect?

You connect WhatsApp yourself by scanning a QR code, with up to 10 numbers. Instagram, Messenger, Gmail and WhatsApp through the official Meta API are connected by our team, together with you. Everything lands in the same inbox.

Can WhatsApp ban my number?

Service through the QR code works like WhatsApp Web, with your usual number. Bans come from bulk messages to people who never asked to be contacted, which atendIA does not do. And for maximum safety, we connect the number through the official Meta API.

Do I have to change my WhatsApp number?

No. You connect the number you already use, and conversations stay the same for your customers.

What is the difference between the QR code and the official API?

The QR code connects in minutes and you do it yourself, by scanning the code like WhatsApp Web. The official API is the path Meta maintains for businesses, with message templates approved by Meta, and our team does the connection together with you. Both land in the same inbox.

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