One dashboard instead of many
What atendIA replaces in your customer service stack
Customer service is rarely one system. It is WhatsApp Web open on every phone, a chatbot, a calendar and a sales pipeline, each with its own login and its own history. Here is what atendIA does in place of each one, from which plan, and how it works alongside what you keep.
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Why customer service turns into four tools
Each of those purchases solved a real problem, in a different month. WhatsApp filled up and became three phones. The front desk could not keep up and a chatbot came in. The calendar became a spreadsheet. Sales asked for a pipeline. No single decision was wrong. Together, they scatter the same customer's history across several places, and nobody can say what was agreed without opening four tabs and asking the group chat.
What goes out and what comes in
Every row in this table exists in the dashboard today. The right column matches the plan table, so what only exists on Professional is shown as Professional, not as if it applied to everyone.
| What companies usually pay for separately | What atendIA does instead | Starting at |
|---|---|---|
| WhatsApp Web open on each agent's phone | All company numbers in one inbox, in the browser | Basic |
| Customer service software billed per user | The whole team answering together, no cost per person | Basic |
| Menu chatbot or flowchart builder | Department menu and automatic round-robin queue | Basic |
| Online booking app | Calendar with provider, room and duration per service | Basic |
| Sales pipeline CRM | Visual pipeline with your stages, tags and history search | Basic |
| Separate email inbox and Instagram DMs | Instagram, Messenger and email in the same inbox | Basic |
| Spreadsheet of lead sources | Which ad each conversation came from, tagged automatically | Basic |
| AI assistant bought separately | AI replying 24 hours a day in your company's tone | Essential |
| Audio transcription service | The AI understands the voice messages customers send | Essential |
| Price list passed along by hand at the front desk | The AI reads your services, prices and duration | Professional |
| Booking link sent by hand | The AI sees the open slot and books it in the conversation | Professional |
What you keep, and how atendIA works alongside it
You do not give up what already works. atendIA fits into what your company already uses.
| What stays yours | How it works together |
|---|---|
| The calendar your team already opens | The calendar lives in atendIA, with provider, room and duration, and shows up in Google, Apple or Outlook through a private link that updates itself. |
| Your invoicing, inventory or accounting system | atendIA handles the conversation, the pipeline and the booking. To connect the others there is a documented API and webhooks, available as an add-on on any plan. |
What changes day to day with a single login
- Messages and bookings for the same customer on one timeline
- Whoever takes over the conversation tomorrow reads what was agreed yesterday, without asking the group chat
- The conversation stays with the company when an agent leaves, because it was never on their phone
- One place to search, instead of four open tabs
- One renewal a month, instead of several subscriptions on different dates
- Reports on new leads, closings and conversion across all of it together
Who already made the switch
Clinics, dental practices and service businesses already use atendIA. Across all customers, that adds up to more than 26,000 conversations handled from start to finish and more than 20,000 appointments booked inside whatsapp, measured on August 31, 2026.
Plans and pricing
The right column of the table shows which plan each item comes with, from Basic at $49 to Professional at $199.
See all plansFrequently asked questions
Does atendIA replace the CRM I already use?
For conversations and sales, yes: your pipeline stages, tags, per customer history and conversion report all live here. If your current system issues invoices, controls inventory or handles accounting, keep it and connect the two through the API and webhooks, available as an add-on.
Does the calendar work with Google Calendar?
The calendar lives in atendIA, with the professional, room and duration of each service. In Google Calendar, Apple or Outlook you subscribe to it through a private link, and the slots show up next to your own events.
Is there a limit on messages or users?
No. Messages are unlimited on every plan, and you add as many users as you need, with no per seat cost.
Do I have to change my WhatsApp number?
No. You connect the number you already use, and conversations stay the same for your customers.
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